Frequently Asked Questions (Commercial customers)

We pack the jellyfish in plastic bags full of water and no air (air can damage the jellyfish). The plastic bags are then packed into foam boxes with heat/cool packs to maintain a suitable temperature for the species. The foam boxes are then packed inside an outer cardboard box which protects it in transit. We deliver the boxes directly to the airport where they are loaded and flown to the customers country. This whole process generally takes under 24 hours, from the jellyfish leaving our aquaculture system to them being received by the customer. This minimises the risk associated with transit and ensures our customers receive healthy jellyfish. For more information, please read our terms and conditions.

We have relationships with livestock collectors, breeders and public aquariums all around the world. If we do not have a particular jellyfish in stock we will try our best to source it for you.

We ship jellyfish by airfreight as livestock shipment all over the world. As long as there are no local restrictions on you importing jellyfish and you have a valid business license then we are happy to ship to you. Please be noted that our shipping term is CFR and you will need to arrange pick-up and import customs clearance at the airport. Some countries require veterinary certification prior to import, in this case we can arrange for the relevant inspection to take place prior to leaving our warehouse.